We provide the following standard warranties on most lift products:
- A two-year parts warranty on all mechanical components, including the CSA/UL-listed pump and motor assembly, cables, pulleys, and hoses.
- A five-year parts warranty on all structural components.
- A lifetime parts warranty on the cylinder assembly.
It is important to note that the warranties offered may vary by product. Please check your manual or with your local sales representative for the warranty specific to the product that you are purchasing.
Common Questions on Warranties
We do not cover parts that are damaged due to lack of maintenance. There are several parts on lifts that are subject to normal use wear-and-tear. For example, rubber contact pads are a consumable part that may have to be replaced more frequently, due to heavy use and are not subject to warranty. Improper installation and/or damage caused by excessive or improper use is also not covered under warranty.
If you require service on your lift as a result of a warranty claim, it is recommended that you have your invoice available. This will help our staff to determine the date of purchase and the correct model.
Payment Terms
At The Lift Superstore, we pride ourselves on being easy to do business with. We offer a number of payment options for your lift, through partnerships with most major credit card companies. We also work with leasing companies for larger equipment purchases to obtain a monthly payment that works within your budget.
All deposits are non-refundable and shipping claims and /or lost or missing parts must be reported within 24 – 48 hours of receipt of your shipment. The Lift SuperStore is not responsible for product damage or incorrect assembly of equipment when transported and/or assembled by the end-user.
Technical Information
While we do our best to only post current technical information on our website, it is important to note that the specifications, pictures, brochures, and manuals on our site are for the benefit of our customers and are approximate in nature. We are continuously making improvements to our products to help maintain our competitive nature, while making enhancements to the performance and safety of our products.
The Lift SuperStore retains the right to change any of the aforementioned without notice. It is recommended that you confirm the exact details of the product you are purchasing prior to ordering.